FAQ

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ORDERING QUESTIONS

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What's the status of my order?

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Why do I have to wait for the rest of the team to order?

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Why doesn't my ring ship directly to me?

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Why did I receive my apparel, but not my ring?

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Who is my team contact and what is their role?

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What is my order number?

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Can I change my shipping address?

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How can I make a change to my order?

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How do I pay the balance of my order? When is my balance due?

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How do I determine my ring finger size?

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What is ring size?

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Durilium

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Gold Durilium

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10KT Gold

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Obsidian

3 Easy Steps On Find Your Finger Size At Home

To help measure your ring size at home, our jewellery experts have created a complete ring size guide including a ring size chart, printable paper sizing kit, string size chart and tips for measuring at home. Please click below to download Baron®’s Home Ring Sizing Kit.

1. USE YOUR EXISTING RING

2. USE A PAPER SIZER

3. USE A STRING OR A RIBBON